After working from home for nearly 18 months, many organizations are creating a plan to bring workers back to the office, even if it’s in a hybrid capacity.  However, the excitement to transition back into the office is not one shared by all employees, and with the increased threat of the COVID-19 variants, it is possible that the return plan may be further delayed.  While these discussions will remain fluid for the foreseeable future, leaders must be willing to lean into these discussions and concerns intelligently. Here’s where emotional intelligence can be your guiding light.

As much as you may not like it, there’s no way to escape the many concerns employees are facing.  Even with the vaccine being readily available, the possibility of being exposed to this virus is real.  This is further complicated by pitting the vaccinated against those who, for whatever reason, remain unvaccinated.  And if that is not enough, the continuous changes in information are enough to keep your head spinning. With that said, using the components of emotional intelligence can greatly help leaders navigate this rough terrain.

First, and most importantly, start with you.  How are you feeling? This has (and continues) to be an incredibly difficult and challenging time to be a leader.  Whether you are a CEO or a people manager, our current environment is enough to leave the most seasoned, competent leader depleted. Next, take time to hear your employees and their concerns.  Here is where you exercise empathy as a leader.  As a note, empathy does not necessarily mean you share their position, it just means you are putting yourself in their shoes. Lastly, tapping into those social skills may allow you to get to the root of the employee’s concern and provide solutions.

Your willingness to use this often underrated skill, may be the necessary tool needed as you start to consider your return to the office plan!  For more information on how you can develop emotional intelligence in your organization, reach out to one of our knowledgeable consultants today.